Category Archives: Customer Service

Customer Service and Recommendation System

You may be wondering about the relationship, I alluded to┬áin the title. A personalization and recommendation system like sifarish bootstraps from user and item engagement data. This kind of data is gleaned from various signals e.g. an user’s engagement with … Continue reading

Posted in Big Data, Customer Service, eCommerce, Hadoop and Map Reduce, Recommendation Engine | Tagged , | 1 Comment