Tag Archives: call center analytic

Gaining Insight by Mining Simple Rules from Customer Service Call Data

Although the goal for most predictive analytic problem is to make prediction, sometimes we are more interested in the model learnt by the learning algorithm. If the learnt model could be expressed as s set of rules, then those rules … Continue reading

Posted in Big Data, Data Science, Hadoop and Map Reduce, Machine Learning, Rule Mining | Tagged , , | Leave a comment